> This page is for Developers. > For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://zuora.ferndocs.com/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://zuora.ferndocs.com/_mcp/server. # Resume a subscription PUT https://rest.test.zuora.com/v1/subscriptions/{subscription-key}/resume Content-Type: application/json This REST API reference describes how to resume a suspended subscription. **Note**: If you have the Invoice Settlement feature enabled, it is best practice to set the `Zuora-Version` parameter to `211.0` or later [available versions](https://developer.zuora.com/api-references/api/overview/#section/API-Versions/Minor-Version). Otherwise, an error occurs. Reference: https://zuora.ferndocs.com/developers/api-reference/zuora-api/orders-and-subscriptions/subscriptions/put-resume-subscription ## Authentication - `Authorization` header (bearer token, required) — Use `Bearer {{token}}` in the `Authorization` header for authentication. ## Servers - `https://rest.test.zuora.com` (US Developer & Central Sandbox (incl. Test Drive), default) - `https://rest.sandbox.na.zuora.com` (US API Sandbox Cloud 1) - `https://rest.apisandbox.zuora.com` (US API Sandbox Cloud 2) - `https://rest.na.zuora.com` (US Production Cloud 1) - `https://rest.zuora.com` (US Production Cloud 2) - `https://rest.test.eu.zuora.com` (EU Developer & Central Sandbox) - `https://rest.sandbox.eu.zuora.com` (EU API Sandbox) - `https://rest.eu.zuora.com` (EU Production) - `https://rest.test.ap.zuora.com` (APAC Developer & Central Sandbox) - `https://rest.ap.zuora.com` (APAC Production) ## Request ### Path parameters - `subscription-key` (string, required) — Subscription number or ID. Subscription status must be Suspended. ### Headers - `Accept-Encoding` (string, optional) — Include the `Accept-Encoding: gzip` header to compress responses as a gzipped file. It can significantly reduce the bandwidth required for a response. If specified, Zuora automatically compresses responses that contain over 1000 bytes of data, and the response contains a `Content-Encoding` header with the compression algorithm so that your client can decompress it. - `Content-Encoding` (string, optional) — Include the `Content-Encoding: gzip` header to compress a request. With this header specified, you should upload a gzipped file for the request payload instead of sending the JSON payload. - `Zuora-Track-Id` (string, optional) — A custom identifier for tracing the API call. If you set a value for this header, Zuora returns the same value in the response headers. This header enables you to associate your system process identifiers with Zuora API calls, to assist with troubleshooting in the event of an issue. The value of this field must use the US-ASCII character set and must not include any of the following characters: colon (`:`), semicolon (`;`), double quote (`"`), and quote (`'`). - `Zuora-Entity-Ids` (string, optional) — An entity ID. If you have [Zuora Multi-entity](https://knowledgecenter.zuora.com/BB_Introducing_Z_Business/Multi-entity) enabled and the OAuth token is valid for more than one entity, you must use this header to specify which entity to perform the operation in. If the OAuth token is only valid for a single entity, or you do not have Zuora Multi-entity enabled, you should not set this header. - `Zuora-Org-Ids` (string, optional) — Comma separated IDs. If you have Zuora Multi-Org enabled, you can use this header to specify which orgs to perform the operation in. If you do not have Zuora Multi-Org enabled, you should not set this header. The IDs must be a sub-set of the user's accessible orgs. If you specify an org that the user does not have access to, the operation fails. This header is important in Multi-Org (MO) setups because it defines the organization context under which the API should operate—mainly used for read access or data visibility filtering. If the header is not set, the operation is performed in scope of the user's accessible orgs. - `Zuora-Version` (string, optional) — The minor API version. For a list of available minor versions, see [API upgrades](https://developer.zuora.com/v1-api-reference/api-upgrades/). ### Body (application/json) This endpoint expects a PUTSubscriptionResumeType. - `resumePolicy` (string, required) — Resume methods. Specify a way to resume a subscription. Values: * `Today`: The subscription resumption takes effect on today's date. * `FixedPeriodsFromSuspendDate`: The subscription resumption takes effect after a specified period based on the suspend date. You must specify the `resumePeriods` and `resumePeriodsType` fields to define the period. * `SpecificDate`: The subscription resumption takes effect on a specific date. You must define the specific date in the `resumeSpecificDate` field. * `FixedPeriodsFromToday`: The subscription resumption takes effect after a specified period based on the today's date. You must specify the `resumePeriods` and `resumePeriodsType` fields to define the period. * `suspendDate`: The subscription resumption takes effect on the date of suspension of the subscription. - `applicationOrder` (list of string, optional) — The priority order to apply credit memos and/or unapplied payments to an invoice. Possible item values are: `CreditMemo`, `UnappliedPayment`. **Note:** - This field is valid only if the `applyCredit` field is set to `true`. - If no value is specified for this field, the default priority order is used, ["CreditMemo", "UnappliedPayment"], to apply credit memos first and then apply unapplied payments. - If only one item is specified, only the items of the spedified type are applied to invoices. For example, if the value is `["CreditMemo"]`, only credit memos are used to apply to invoices. - `applyCredit` (boolean, optional) — If the value is true, the credit memo or unapplied payment on the order account will be automatically applied to the invoices generated by this order. The credit memo generated by this order will not be automatically applied to any invoices. **Note:** This field is only available if you have [Invoice Settlement](https://knowledgecenter.zuora.com/Billing/Billing_and_Payments/Invoice_Settlement) enabled. The Invoice Settlement feature is generally available as of Zuora Billing Release 296 (March 2021). This feature includes Unapplied Payments, Credit and Debit Memo, and Invoice Item Settlement. If you want to enable Invoice Settlement, see [Invoice Settlement Enablement and Checklist Guide](https://knowledgecenter.zuora.com/Billing/Billing_and_Payments/Invoice_Settlement/Invoice_Settlement_Migration_Checklist_and_Guide) for more information. - `applyCreditBalance` (boolean, optional) — Whether to automatically apply a credit balance to an invoice. If the value is `true`, the credit balance is applied to the invoice. If the value is `false`, no action is taken. To view the credit balance adjustment, retrieve the details of the invoice using the Get Invoices method. Prerequisite: `invoice` must be `true`. **Note:** This field is deprecated if you have the Invoice Settlement feature enabled. - `bookingDate` (date, optional) — The booking date that you want to set for the amendment contract when you resume the subscription. If `extendsTerm` is `true`, which means you also extend the term, then this field is also the booking date for the Terms and Conditions amendment contract. This field must be in the `yyyy-mm-dd` format. The default value of this field is the current date when you make the API call. - `collect` (boolean, optional, default: false) — Collects an automatic payment for a subscription. The collection generated in this operation is only for this subscription, not for the entire customer account. If the value is `true`, the automatic payment is collected. If the value is `false`, no action is taken. Prerequisite: The `invoice` or `runBilling` field must be `true`. **Note**: This field is available only if you are on the latest Zuora API version, or you set the `Zuora-Version` request header to `196.0` or a later available version. - `contractEffectiveDate` (date, optional) — The date when the customer notifies you that they want to resume their subscription. - `creditMemoReasonCode` (string, optional) — A code identifying the reason for the credit memo transaction that is generated by the request. The value must be an existing reason code. If you do not pass the field or pass the field with empty value, Zuora uses the default reason code. - `documentDate` (date, optional) — The date of the billing document, in `yyyy-mm-dd` format. It represents the invoice date for invoices, credit memo date for credit memos, and debit memo date for debit memos. - If this field is specified, the specified date is used as the billing document date. - If this field is not specified, the date specified in the `targetDate` is used as the billing document date. - `extendsTerm` (boolean, optional) — Whether to extend the subscription term by the length of time the suspension is in effect. Values: `true`, `false`. - `orderDate` (date, optional) — The date when the order is signed. If no additinal contractEffectiveDate is provided, this order will use this order date as the contract effective date. This field must be in the `yyyy-mm-dd` format. This field is required for Orders customers only, not applicable to Orders Harmonization customers. - `resumePeriods` (string, optional) — The length of the period used to specify when the subscription is resumed. The subscription resumption takes effect after a specified period based on the suspend date or today's date. You must use this field together with the `resumePeriodsType` field to specify the period. **Note:** This field is only applicable when the `suspendPolicy` field is set to `FixedPeriodsFromToday` or `FixedPeriodsFromSuspendDate`. - `resumePeriodsType` (string, optional) — The period type used to define when the subscription resumption takes effect. The subscription resumption takes effect after a specified period based on the suspend date or today's date. You must use this field together with the `resumePeriods` field to specify the period. Values: `Day`, `Week`, `Month`, `Year` **Note:** This field is only applicable when the `suspendPolicy` field is set to `FixedPeriodsFromToday` or `FixedPeriodsFromSuspendDate`. - `resumeSpecificDate` (date, optional) — A specific date when the subscription resumption takes effect, in the format yyyy-mm-dd. **Note:** This field is only applicable only when the `resumePolicy` field is set to `SpecificDate`. The value should not be earlier than the subscription suspension date. - `runBilling` (boolean, optional, default: false) — Creates an invoice for a subscription. If you have the Invoice Settlement feature enabled, a credit memo might also be created based on the [invoice and credit memo generation rule](https://knowledgecenter.zuora.com/CB_Billing/Invoice_Settlement/Credit_and_Debit_Memos/Rules_for_Generating_Invoices_and_Credit_Memos). The billing documents generated in this operation is only for this subscription, not for the entire customer account. Possible values: - `true`: An invoice is created. If you have the Invoice Settlement feature enabled, a credit memo might also be created. - `false`: No invoice is created. **Note**: This field is available only if you are on the latest Zuora API version, or you set the `Zuora-Version` request header to `211.0` or a later available version. - `targetDate` (date, optional) — Date through which to calculate charges if an invoice or a credit memo is generated, as yyyy-mm-dd. Default is current date. **Note:** - This field is available only if you are on the latest Zuora API version, or you set the `Zuora-Version` request header to `211.0` or a later available version. - The credit memo is only available if you have the Invoice Settlement feature enabled. ## Response ### 200 OK - `creditMemoId` (string, optional) — The credit memo ID, if a credit memo is generated during the subscription process. **Note:** This container is only available if you set the Zuora REST API minor version to 207.0 or later [available versions](https://developer.zuora.com/api-references/api/overview/#section/API-Versions/Minor-Version) in the request header, and you have [Invoice Settlement](https://knowledgecenter.zuora.com/Billing/Billing_and_Payments/Invoice_Settlement) enabled. The Invoice Settlement feature is generally available as of Zuora Billing Release 296 (March 2021). This feature includes Unapplied Payments, Credit and Debit Memo, and Invoice Item Settlement. If you want to enable Invoice Settlement, see [Invoice Settlement Enablement and Checklist Guide](https://knowledgecenter.zuora.com/Billing/Billing_and_Payments/Invoice_Settlement/Invoice_Settlement_Migration_Checklist_and_Guide) for more information. - `invoiceId` (string, optional) — Invoice ID, if an invoice is generated during the subscription process. - `paidAmount` (double, optional) — Payment amount, if a payment is collected. - `paymentId` (string, optional) — Payment ID, if a payment is collected. - `resumeDate` (date, optional) — The date when subscription resumption takes effect, as yyyy-mm-dd. - `subscriptionId` (string, optional) — The subscription ID. - `success` (boolean, optional) — Returns `true` if the request was processed successfully. - `termEndDate` (date, optional) — The date when the new subscription term ends, as yyyy-mm-dd. - `totalDeltaTcv` (double, optional) — Change in the total contracted value of the subscription as a result of the update. ## Errors ### 500 Internal Server Error Internal Server Error - `reasons` (list of ErrorResponseReasonsItems, optional) ### 400 Client Request Error Request Errors - `processId` (string, optional) — The ID of the process that handles the operation. - `reasons` (list of CommonResponseReasonsItems, optional) — The container of the error code and message. This field is available only if the `success` field is `false`. - `requestId` (string, optional) — Unique identifier of the request. - `success` (boolean, optional) — Indicates whether the call succeeded. ## Types ### ErrorResponseReasonsItems - `code` (string, optional) — The error code of response. - `message` (string, optional) — The detail information of the error response ### CommonResponseReasonsItems - `code` (string, optional) — The error code of response. - `message` (string, optional) — The detail information of the error response ## Examples **Request** ```json { "resumePolicy": "Today" } ``` **Response** ```json { "resumeDate": "2024-11-01", "subscriptionId": "6429c37b5a392e093172e68779c24021", "success": true, "termEndDate": "2025-01-13", "totalDeltaTcv": 167.070913965 } ``` **SDK Code** ```python response import requests url = "https://rest.test.zuora.com/v1/subscriptions/subscription-key/resume" payload = { "resumePolicy": "Today" } headers = { "Authorization": "Bearer ", "Content-Type": "application/json" } response = requests.put(url, json=payload, headers=headers) print(response.json()) ``` ```javascript response const url = 'https://rest.test.zuora.com/v1/subscriptions/subscription-key/resume'; const options = { method: 'PUT', headers: {Authorization: 'Bearer ', 'Content-Type': 'application/json'}, body: '{"resumePolicy":"Today"}' }; try { const response = await fetch(url, options); const data = await response.json(); console.log(data); } catch (error) { console.error(error); } ``` ```go response package main import ( "fmt" "strings" "net/http" "io" ) func main() { url := "https://rest.test.zuora.com/v1/subscriptions/subscription-key/resume" payload := strings.NewReader("{\n \"resumePolicy\": \"Today\"\n}") req, _ := http.NewRequest("PUT", url, payload) req.Header.Add("Authorization", "Bearer ") req.Header.Add("Content-Type", "application/json") res, _ := http.DefaultClient.Do(req) defer res.Body.Close() body, _ := io.ReadAll(res.Body) fmt.Println(res) fmt.Println(string(body)) } ``` ```ruby response require 'uri' require 'net/http' url = URI("https://rest.test.zuora.com/v1/subscriptions/subscription-key/resume") http = Net::HTTP.new(url.host, url.port) http.use_ssl = true request = Net::HTTP::Put.new(url) request["Authorization"] = 'Bearer ' request["Content-Type"] = 'application/json' request.body = "{\n \"resumePolicy\": \"Today\"\n}" response = http.request(request) puts response.read_body ``` ```java response import com.mashape.unirest.http.HttpResponse; import com.mashape.unirest.http.Unirest; HttpResponse response = Unirest.put("https://rest.test.zuora.com/v1/subscriptions/subscription-key/resume") .header("Authorization", "Bearer ") .header("Content-Type", "application/json") .body("{\n \"resumePolicy\": \"Today\"\n}") .asString(); ``` ```php response request('PUT', 'https://rest.test.zuora.com/v1/subscriptions/subscription-key/resume', [ 'body' => '{ "resumePolicy": "Today" }', 'headers' => [ 'Authorization' => 'Bearer ', 'Content-Type' => 'application/json', ], ]); echo $response->getBody(); ``` ```csharp response using RestSharp; var client = new RestClient("https://rest.test.zuora.com/v1/subscriptions/subscription-key/resume"); var request = new RestRequest(Method.PUT); request.AddHeader("Authorization", "Bearer "); request.AddHeader("Content-Type", "application/json"); request.AddParameter("application/json", "{\n \"resumePolicy\": \"Today\"\n}", ParameterType.RequestBody); IRestResponse response = client.Execute(request); ``` ```swift response import Foundation let headers = [ "Authorization": "Bearer ", "Content-Type": "application/json" ] let parameters = ["resumePolicy": "Today"] as [String : Any] let postData = JSONSerialization.data(withJSONObject: parameters, options: []) let request = NSMutableURLRequest(url: NSURL(string: "https://rest.test.zuora.com/v1/subscriptions/subscription-key/resume")! as URL, cachePolicy: .useProtocolCachePolicy, timeoutInterval: 10.0) request.httpMethod = "PUT" request.allHTTPHeaderFields = headers request.httpBody = postData as Data let session = URLSession.shared let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in if (error != nil) { print(error as Any) } else { let httpResponse = response as? HTTPURLResponse print(httpResponse) } }) dataTask.resume() ```