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# Zuora Billing Entitlements

> Describes the features and services that come with Zuora Billing Modular Catalog.

Describes the features and services that come with Zuora Billing Modular Catalog.

These entitlements are effective starting February 1, 2025. For customers whose relationship with Zuora is governed by prior versions of our entitlements or other contract terms, consult your applicable contract terms.

| Category                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      | Functionality                                                                                                                                                                    | Core                                                                | Pro                                                                 | Elite          |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------- | ------------------------------------------------------------------- | -------------- |
| Pricing & Packaging Flexibility                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               | All charge models including usage, recurring, one-time, prepaid drawdown and commitment models                                                                                   |                                                                     |                                                                     |                |
| Attribute-based Pricing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Pricing Catalog                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Promo Codes                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Usage Mediation and Metering                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  | Usage Event Ingestion                                                                                                                                                            |                                                                     |                                                                     |                |
| Usage Event Meters                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Usage Traceability                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Order Management                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              | New Orders                                                                                                                                                                       |                                                                     |                                                                     |                |
| Amendment Orders                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Multi-Action Orders                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Multi-Period Ramps                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Zuora CPQ                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Billing operations                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            | Billing Schedules                                                                                                                                                                |                                                                     |                                                                     |                |
| eInvoicing\*                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  | 1 Supported Country Included  for additional                                                                                                                                     | 1 Supported Country Included  for additional                        | 1 Supported Country Included  for additional                        |                |
| Account Hierarchies                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Taxation (Tax Connector or Z-Tax)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             | 1 Included  for additional                                                                                                                                                       | 1 Included  for additional                                          | 2 Included  for additional                                          |                |
| Account Management Portal                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Payments                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      | Payment Schedules                                                                                                                                                                |                                                                     |                                                                     |                |
| Payment Method Updater                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Gateway Routing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Cascading Payments                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Chargeback Reconciliation                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Payment Profiles                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Payment Links                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                 |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Payment Forms (fka HPM)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| PCI Compliance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Payment Gateway                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               | 2 Included  for additional                                                                                                                                                       | 5 Included  for additional                                          | 10 Included  for additional                                         |                |
| Lockbox                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Configurable Payment Retry                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Specialized Payment Connection                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Fraud Protection                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Bank Account Verification  Zuora's Bank Account Verification (BAV) is an add-on feature powered by Stripe Financial Connections. This feature enables merchants to securely verify a subscriber's bank account and check real-time balances during payment processing using [Zuora's Hosted Payment Pages](https://docs.zuora.com/zuora-payments/process-payments/process-payments/payment-pages-2.0/overview-of-payment-pages-2.0) or [Payment Forms](https://docs.zuora.com/zuora-payments/process-payments/process-payments/payment-forms-and-payment-links). Contact your Zuora account team to learn the pricing and enable this feature in your tenant. | for Account Verification and Balance Refresh                                                                                                                                     | for Account Verification and Balance Refresh                        | for Account Verification and Balance Refresh                        |                |
| Accounting close                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              | Accounting Close Process                                                                                                                                                         |                                                                     |                                                                     |                |
| Journal Entries                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Chart of Accounts Management                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| General Ledger Segmentation and Attribution                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Configurable Summary GL Interface                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Data, analytics, and reporting                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                | Data Query                                                                                                                                                                       |                                                                     |                                                                     |                |
| Report Builder with Pre-built Reports                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| FX Currency Reporting                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Zuora Billing Connector for Data Warehouse (Available Options Below)   - Aurora MySQL - AWS Athena - AWS Aurora - AWS RDS - AWS Redshift - AWS S3 - Azure Blob Storage - Databricks - GCP Postgres - Generic MySQL - Generic Postgres - Google BigQuery - Google Cloud Storage - SQL Server - Snowflake                                                                                                                                                                                                                                                                                                                                                       | per connector                                                                                                                                                                    | per connector                                                       | per connector                                                       |                |
| Analytics Dashboard (with datasets)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Customizable Analytics datasets                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               | 10 datasets                                                                                                                                                                      | 75 datasets                                                         | 100 datasets                                                        |                |
| Connectors                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    | Integration Hub                                                                                                                                                                  |                                                                     |                                                                     |                |
| Zuora Billing Connector for Salesforce CRM                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Zuora Billing Connector for Salesforce CPQ                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Zuora Billing Connector for Hubspot                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Zuora Billing Connector for Netsuite                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Zuora Billing Connector for Apple App Store                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Zuora Billing Connector for Google App Store                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Zuora Billing Connector for Data Warehouse (see full list above)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Administrationand deployment                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  | Admin Command Center   - System Health Dashboards - User Management - Tenant Management - AI-Assist Support Tickets - OneID Login (across all tenants) - Your Zuora Entitlements |                                                                     |                                                                     |                |
| Central Sandbox (Billing)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     | 1 Included  for additional                                                                                                                                                       | 1 Included  for additional                                          | 2 Included  for additional                                          |                |
| Developer Sandbox (Billing)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   | 1 Included  for additional                                                                                                                                                       | 1 Included  for additional                                          | 2 Included  for additional                                          |                |
| Data Import Tools                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Deployment Manager                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Multi-Org Management                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Performance Booster                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Performance Booster Elite                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Extension Studio                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              | Custom Fields                                                                                                                                                                    | 50 per object                                                       | 75 per object                                                       | 100 per object |
| Custom Objects                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                | 5 Included  (Up to 25,000 records each object)  for additional                                                                                                                   | 10 Included  (Up to 10,000,000 records each object)  for additional | 20 Included  (Up to 10,000,000 records each object)  for additional |                |
| Custom Logic Definitions                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      | 5 Included  for additional                                                                                                                                                       | 10 Included  for additional                                         | 20 Included  for additional                                         |                |
| Custom Workflow Definitions                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   | 5 Included  for additional                                                                                                                                                       | 10 Included  for additional                                         | 20 Included  for additional                                         |                |
| Security and compliance                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       | Single Sign On (SSO)                                                                                                                                                             |                                                                     |                                                                     |                |
| Protect                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Billing Audit Trail                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           | 7 years                                                                                                                                                                          | 7 years                                                             | 7 years                                                             |                |
| Support and training                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          | Standard Support                                                                                                                                                                 |                                                                     |                                                                     |                |
| Premium SLAs                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Zuora University (seats)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      | 2 Included  for additional                                                                                                                                                       | 3 Included  for additional                                          | 4 Included  for additional                                          |                |
| Premium Support                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Technical Account Manager (TAM)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Enterprise Solution Architect (ESA)                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |                                                                                                                                                                                  |                                                                     |                                                                     |                |
| Managed Services                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |                                                                                                                                                                                  |                                                                     |                                                                     |                |