> This page is for Docs.

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://zuora.ferndocs.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://zuora.ferndocs.com/_mcp/server.

# Create a communication profile

> Learn how to create a communication profile.

Learn how to create a communication profile.

Navigate to **Events notifications entry** in the left navigation menu.

Click **Manage Communication Profiles** and then click **+ Add New Profile**.

In the Create Communication Profile dialog, specify the following information:

* **Name**: Enter the profile name.
* **Profile Number**: If you want to use your own profile number, replace the default value (`CP-xxxxxxxx`) in this field. Profile number is a value used to identify communication profiles and must be unique.
* **Locale**: Select the locale value that determines the date format in other features. For more information, see [Locale setting in communication profiles](/docs/platform/system-management/additional-tenant-management-settings/dates-in-zuora/locale-date-formats). Zuora uses your tenant locale setting for **DEFAULT LOCALE**.
* **Muted**: Switch this toggle to activate or deactivate the communication profile. It is toggled on by default. Notifications associated with an inactive communication profile will not be sent.
* **Description**: Enter the description of the profile.

Click **Save**.