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# Configure communication profiles

> Learn the high-level process of configuring communication profiles, accounts, and notification settings to send notifications based on customer groups.

Learn the high-level process of configuring communication profiles, accounts, and notification settings to send notifications based on customer groups.

To send notifications based on customer groups, perform the following steps:

1. [Create a communication profile](/docs/platform/extensibility/events-and-notifications/communication-profiles/configure-communication-profiles/create-a-communication-profile).
2. [Link the communication profile to customer accounts from that group](/docs/platform/extensibility/events-and-notifications/communication-profiles/configure-communication-profiles/link-a-communication-profile-to-a-customer-account).
3. Configure recipient information in email notifications. When sending email notifications, Zuora uses the recipient information configured in the related email templates. You can choose any email address of a customer account such as Bill To Contact, Sold To Contact, and so on. For more information, see [Email template overview](/docs/platform/extensibility/events-and-notifications/email-templates/email-template-overview).

> Learn the high-level process of configuring communication profiles, accounts, and notification settings to send notifications based on customer groups.

## Docs

- [Create a communication profile](https://zuora.ferndocs.com/docs/platform/extensibility/events-and-notifications/communication-profiles/configure-communication-profiles/create-a-communication-profile.md): Learn how to create a communication profile.
- [Link a communication profile to a customer account](https://zuora.ferndocs.com/docs/platform/extensibility/events-and-notifications/communication-profiles/configure-communication-profiles/link-a-communication-profile-to-a-customer-account.md): Learn how to link a communication profile to a customer account on the account detail page.