> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://zuora.ferndocs.com/docs/platform/integration/integration-hub/advanced-connectors/billing-connector-for-netsuite-gl/integration-between-zuora-and-netsuite/payment-transaction-sync/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://zuora.ferndocs.com/_mcp/server.

# Payment transaction sync

> Integration that syncs payments applied to one or more invoices to and from NetSuite payments with Zuora

Integration that syncs payments applied to one or more invoices to and from NetSuite payments with Zuora

## Overview

This integration syncs payments applied to one or more invoices to and from NetSuite payments with Zuora. The payment integration is implemented as two separate syncs: Zuora payments to NetSuite and NetSuite payments to Zuora.

## About the payment transaction sync

Custom fields will be added to the NetSuite payment object:

* Only processed payments will be synced to NetSuite.
* One payment may be applied to one or more invoices.
* No actual credit card data will be synced in either direction.
* The accounting code for the payment is determined by the payment method and is configured and maintained manually within the associated NetSuite Payment Method.
* Payments that are voided or cancelled before they are transferred to accounting will not be synced.
* A payment that has been transferred to accounting cannot be voided.
* Overpayments are not supported.

Review the [Transaction sync preferences](/docs/platform/integration/integration-hub/advanced-connectors/billing-connector-for-netsuite-gl/install-netsuite-connector/configure-sync-preferences). These preferences are important, and control the behavior and data mapping of the sync, including the payment number.

## Transaction sync notes

* Either payment sync can be disabled completely from the NetSuite Connector Advanced Settings. However, you should disable this only under the guidance of Zuora Services.
* The NetSuite Payment sync is disabled by default. To enable it, go to the NetSuite Connector Advanced Settings.
* The Zuora Payment sync will not execute if Zuora does not calculate taxes (if the NetSuite Connector Advanced Setting for **Use Standard Invoice Sync** is `false` ).
* If there is an error in Invoice sync or Credit Memo sync, the Payment sync is not triggered because payments are linked to invoices and credit memos.
* Payment transaction syncs will fail if the currency of the customer account on the NetSuite side is changed.

Next, refer to these topics:

* [Payment transaction sync rules: Zuora to NetSuite](/docs/platform/integration/integration-hub/advanced-connectors/billing-connector-for-netsuite-gl/integration-between-zuora-and-netsuite/payment-transaction-sync/payment-transaction-sync-rules-zuora-to-netsuite)
* [Payment transaction sync rules: NetSuite to Zuora](/docs/platform/integration/integration-hub/advanced-connectors/billing-connector-for-netsuite-gl/integration-between-zuora-and-netsuite/payment-transaction-sync/payment-transaction-sync-rules-netsuite-to-zuora)

> Integration that syncs payments applied to one or more invoices to and from NetSuite payments with Zuora

## Docs

- [Payment transaction sync rules: Zuora to NetSuite](https://zuora.ferndocs.com/docs/platform/integration/integration-hub/advanced-connectors/billing-connector-for-netsuite-gl/integration-between-zuora-and-netsuite/payment-transaction-sync/payment-transaction-sync-rules-zuora-to-netsuite.md): Process that syncs Zuora payments to NetSuite customer payments
- [Payment transaction sync rules: NetSuite to Zuora](https://zuora.ferndocs.com/docs/platform/integration/integration-hub/advanced-connectors/billing-connector-for-netsuite-gl/integration-between-zuora-and-netsuite/payment-transaction-sync/payment-transaction-sync-rules-netsuite-to-zuora.md): Process that syncs NetSuite customer payments applied to one or more Zuora invoices to Zuora paymentsZuora ID