> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://zuora.ferndocs.com/docs/platform/integration/integration-hub/core-connectors-and-applications/prepaid-drawdown/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://zuora.ferndocs.com/_mcp/server. # Prepaid Drawdown > The Prepaid Drawdown app facilitates upfront payments and balance consumption for products or services, integrating seamlessly with the Zuora billing system. The Prepaid Drawdown app facilitates upfront payments and balance consumption for products or services, integrating seamlessly with the Zuora billing system. ## Prepaid Drawdown Overview With the Prepaid Drawdown app, you can offer a prepaid and drawdown model for your products or services to customers. This enables you to collect payments upfront and allows customers to consume against that balance. With its deep integration to the Zuora billing system, the app offers a quick and easy solution for your prepayment use cases. ## Features * Specify prepayment charges, which tops up a prepaid balance by a specified amount. * Apply drawdown charges against a prepaid balance using any combination of one time, recurring, and usage charges. * Hold a balance at the customer's account or subscription level. * Provide options to customers when the prepaid balance is insufficient to pay an invoice. * Offer promotional “free” prepayment amounts to prospective accounts. This can also be linked to the Promotion Code app to apply a prepaid balance when a personalized promotion code is used. ## Limitations * Prepaid Drawdown is not compatible with the Zuora Connector for NetSuite app. * Prepaid Drawdown is not compatible with Prefix and Numbering Configuration for Billing Documents. * You cannot use Prepaid Drawdown if you have the Invoice Settlement feature enabled in your Zuora tenant. > The Prepaid Drawdown app facilitates upfront payments and balance consumption for products or services, integrating seamlessly with the Zuora billing system. ## Docs - [Set Up Prepaid Drawdown](https://zuora.ferndocs.com/docs/platform/integration/integration-hub/core-connectors-and-applications/prepaid-drawdown/set-up-prepaid-drawdown.md): Learn how to set up the Prepaid Drawdown app after installation. - [Add new extension](https://zuora.ferndocs.com/docs/platform/integration/integration-hub/core-connectors-and-applications/prepaid-drawdown/set-up-prepaid-drawdown/add-new-extension.md): Learn how to add a new extension to your Zuora tenant to link it with the Prepaid Drawdown app. - [Configure custom fields](https://zuora.ferndocs.com/docs/platform/integration/integration-hub/core-connectors-and-applications/prepaid-drawdown/set-up-prepaid-drawdown/configure-custom-fields.md): Learn how to configure custom fields for prepaid and drawdown charges in Zuora. - [Add reason code](https://zuora.ferndocs.com/docs/platform/integration/integration-hub/core-connectors-and-applications/prepaid-drawdown/set-up-prepaid-drawdown/add-reason-code.md): Add a reason code for configuring prepaid and drawdown charges in Zuora. - [Using Prepaid Drawdown](https://zuora.ferndocs.com/docs/platform/integration/integration-hub/core-connectors-and-applications/prepaid-drawdown/using-prepaid-drawdown.md): Provides guidance on setting up and using the Prepaid Drawdown app, including prerequisites, examples, and additional information on prepayments and drawdowns. - [Configure prepayment charge within product rate plan](https://zuora.ferndocs.com/docs/platform/integration/integration-hub/core-connectors-and-applications/prepaid-drawdown/using-prepaid-drawdown/configure-prepayment-charge-within-product-rate-plan.md): Learn how to configure a prepayment charge within a product rate plan, including adding rate plans, completing charge details, and selecting revenue recognition rules. - [Configure drawdown charge within product rate plan](https://zuora.ferndocs.com/docs/platform/integration/integration-hub/core-connectors-and-applications/prepaid-drawdown/using-prepaid-drawdown/configure-drawdown-charge-within-product-rate-plan.md): Learn how to configure a drawdown charge within a product rate plan, including setting up custom fields and ensuring proper alignment for Prepaid Drawdown configurations. - [Use Prepaid Drawdown App](https://zuora.ferndocs.com/docs/platform/integration/integration-hub/core-connectors-and-applications/prepaid-drawdown/using-prepaid-drawdown/use-prepaid-drawdown-app.md): Learn how to manage prepayments and drawdowns using the Prepaid Drawdown app, including viewing related activities and configuring charges. - [Examples of Prepaid and Drawdown Configuration](https://zuora.ferndocs.com/docs/platform/integration/integration-hub/core-connectors-and-applications/prepaid-drawdown/using-prepaid-drawdown/examples-of-prepaid-and-drawdown-configuration.md): To facilitate your understanding of how to set up the prepayment and drawdown charges for different use cases, the examples of the Prepaid Drawdown configurations are provided.