> This page is for Docs.

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://zuora.ferndocs.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://zuora.ferndocs.com/_mcp/server.

# Getting Started with Subscriber Portal

> Learn how to install, configure, and work with the Subscriber Portal, including setting up the Ecommerce Portal app and customizing your portal's interface and features.

Learn how to install, configure, and work with the Subscriber Portal, including setting up the Ecommerce Portal app and customizing your portal's interface and features.

## Install Subscriber Portal

As a first step, you must install the Ecommerce Portal app in your Connect tenant. See [Install an App](/docs/platform/integration/integration-hub/get-started-with-integration-hub/integration-hub/install-an-app) for instructions on how to install an app. When creating a new app instance in the **Apps** tab, select **Ecommerce Portal** in the dropdown list.

Specific to the Ecommerce Portal app, select your Zuora tenant credentials in the **Source** dropdown list. OAuth credentials are not supported by this app.

![E-commerce portal](/_fern-img/b5b42d0a2c96f70519b67837b8d24ab7b419e54a351b1ecf1e3f557c35fa512f.webp)

## Configure Subscriber Portal

The configurations of Subscriber Portal consist of three steps.

1. (Optional) Configure SSO for your portal. If you want to use SSO in your portal, you must create a ticket at [Zuora Global Support](https://support.zuora.com/) at least one month prior to the go-live of your portal to initiate the process. An engineer will then be assigned to assist you in designing and testing the SSO integration.at least one month prior to the go-live of your portal to initiate the process. An engineer will then be assigned to assist you in designing and testing the SSO integration.

2. [Configure User Interface](/docs/platform/integration/integration-hub/core-connectors-and-applications/subscriber-portal/configure-user-interface) - Customize the look and feel of your portal.

3. [Configure Portal Features](/docs/platform/integration/integration-hub/core-connectors-and-applications/subscriber-portal/configure-portal-features) - Configure the back-end settings of your portal.

## Work with Subscriber Portal

After you have completed all the required configurations, you are ready to use the configured portal. See [Work with Subscriber Portal](/docs/platform/integration/integration-hub/core-connectors-and-applications/subscriber-portal/work-with-subscriber-portal) for details.