> This page is for Docs.

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://zuora.ferndocs.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://zuora.ferndocs.com/_mcp/server.

# Zuora 360 overview

> This topic provides an overview of Zuora 360, including how to send data from Zuora to Salesforce for a comprehensive view of customer information.

This topic provides an overview of Zuora 360, including how to send data from Zuora to Salesforce for a comprehensive view of customer information.

> **Note**
>
> To take advantage of more advanced features, we recommend that you upgrade to [Zuora Connector for Salesforce CRM](/docs/platform/integration/integration-hub/core-connectors-and-applications/zuora-connector-for-salesforce-crm).

Using Zuora 360, you can send account, subscription, invoice, and product catalog data from Zuora to Salesforce. This provides a 360-degree view of customer account, subscription, billing, and payment information that you can incorporate into your Salesforce applications. For detail information on objects and fields synchronized, see [Sync Field Reference](/docs/platform/integration/integration-hub/core-connectors-and-applications/zuora-360/zuora-360-overview/synchronize-data-from-zuora-through-zuora-360) .

> **Note**
>
> To sync product catalog data, you must have the Zuora Quotes managed package installed for your Salesforce org. For more information, see Zuora Quotes .

## Parallel Sync Sessions

The following conditions apply to parallel execution of sync sessions in Zuora CPQ.

* When a manual Product Catalog sync session is running, a new Product Catalog sync session is not allowed.
* When a manual or scheduled Account & Related Objects sync session is running, a new manual or real-time Account & Related Objects sync session is not allowed.
* A Product Catalog sync session, manually triggered or On-demand, can be executed in parallel with an Account & Related Objects sync session, manually triggered, scheduled, Real-time, or On-demand.
* An On-demand Sync session on either Product Catalog or Account & Related Objects can run in parallel with any type of sync sessions.