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# Manage Technical Support Dashboard

> The Technical Support Dashboard offers a comprehensive view of support activities, including ticket statuses, data summaries, and real-time updates, accessible via Zuora OneID.

The Technical Support Dashboard offers a comprehensive view of support activities, including ticket statuses, data summaries, and real-time updates, accessible via Zuora OneID.

The Support dashboard is designed to provide you with a comprehensive view of your support activities. It includes charts, data summaries, ticket status, active and solved ticket counts, data filters, and a real-time update feature showcasing the most recent five tickets.

To view the Support dashboard, navigate to **Support** in Zuora OneID.

> **Note**
>
> If you're a first-time user of Command Center, you must authorize access to Zendesk to view and manage the tickets on the homepage. For subsequent logins, no authorization is required.

## Dashboard breakdowns

The Support dashboard includes one or more groups that log the trend chart of support tickets over time.

* Data Summary: Displays a time frame to filter and view the support performance and their KPIs.
* Ticket Statuses: Displays the number of created, solved, and active tickets of the tenants.

## Support tickets

Log support tickets of Zuora from the Command Center directly and view the details as displayed in the image.

![support](/_fern-img/aff42965cd276e9bce7f8a15b142d43a00f1fa85ffc92acbdd20f703ca08aa4b.webp)

Clicking **View All, New Ticket,** or **TICKET ID** will redirect you to Zendesk to view, manage and create the tickets associated with the organization.