> For clean Markdown of any page, append .md to the page URL. > For a complete documentation index, see https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/llms.txt. > For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://zuora.ferndocs.com/_mcp/server. # Zuora System Health > Comprises dashboards that display key metrics on usage, performance, and failures of your Zuora products Comprises dashboards that display key metrics on usage, performance, and failures of your Zuora products Zuora System Health contains dashboards that display key metrics on usage, performance, and failures of your Zuora products. The API dashboard displays data in the last 14 days and other dashboards display data in the last 30 days. You can use these dashboards to monitor and gain insights from system metrics in real-time. You can specify the time range and subset of data using the filter on each dashboard. With the data retrieved from the System Health dashboards, you can diagnose issues and take actions efficiently. ## Available System Health dashboards The following dashboards are available: * [Billing](/docs/platform/system-management/zuora-system-health/zuora-system-health-billing) * [Payment](/docs/platform/system-management/zuora-system-health/payment-system-health) * [Platform](/docs/platform/system-management/zuora-system-health/platform-system-health) ## Prerequisites System Health is enabled for your Zuora tenant. The tenant admin needs to assign users who need to access this feature a Platform role that contains the **Access System Health Dashboard** permission. 1. Go to **Administration Settings** > **Manage User Roles**. 2. Make sure the Platform role to be assigned contains the **Access System Health Dashboard** permission. After you are assigned the **Access System Health Dashboard** permission, you should see a **System Health** section under **Administration** in the left navigation in Zuora UI. For more information about how to manage user roles, see [User Roles](/docs/platform/security-and-identity/administrator-settings/user-roles). > Comprises dashboards that display key metrics on usage, performance, and failures of your Zuora products ## Docs - [Billing](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/zuora-system-health-billing.md): The Billing dashboard provides access to dashboards for bill runs, e-invoicing, presentment, tax integration, and usage file imports. - [Bill Run dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/zuora-system-health-billing/bill-run-dashboard.md): Collects and displays data about bill run usage, failure, and performance in near real time - [Bill Run metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/zuora-system-health-billing/bill-run-dashboard/bill-run-metrics.md): Descriptions of the Bill Run metrics available in the dashboard, including billing document generation, failed accounts, and batch bill run duration. - [View data in the Bill Run dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/zuora-system-health-billing/bill-run-dashboard/view-data-in-the-bill-run-dashboard.md): A data summary section and three tabs that display the usage, failure, and performance data related to bill runs separately - [E-Invoice dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/zuora-system-health-billing/e-invoice-dashboard.md): Provides a near real-time view of e-invoicing usage, failures, and transactions in your Zuora tenant, helping you identify and troubleshoot issues within the last 30 days. - [E-Invoice metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/zuora-system-health-billing/e-invoice-dashboard/e-invoice-metrics.md): Descriptions of the metrics available in the E-Invoice dashboard, including usage, failures, and processing statuses. - [View data in the E-Invoice dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/zuora-system-health-billing/e-invoice-dashboard/view-data-in-the-e-invoice-dashboard.md): Collects and displays data about e-invoicing usage, failure, and transactions being processed in near real time - [Presentment dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/zuora-system-health-billing/presentment-dashboard.md): Collects and displays data about billing document presentment usage, failure, and performance in near real time - [Presentment metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/zuora-system-health-billing/presentment-dashboard/presentment-metrics.md): Descriptions of the Presentment metrics, including usage, failures, and performance. - [Tax Integration dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/zuora-system-health-billing/tax-integration-dashboard.md): Collects and displays data about usage, performance, and error of the integration between Zuora and tax vendors in near real time - [Tax Integration metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/zuora-system-health-billing/tax-integration-dashboard/tax-integration-metrics.md): Descriptions of the Tax Integration usage, error, and performance metrics. - [Usage File Import dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/zuora-system-health-billing/usage-file-import-dashboard.md): Collects and displays data about all the usage file imports, as well as usage file import errors and performance in near real time - [Usage File Import metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/zuora-system-health-billing/usage-file-import-dashboard/usage-file-import-metrics.md): A reference to Usage File Import metrics - [Payment](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/payment-system-health.md): Learn about Payment dashboards. - [Configurable Payment Retry dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/payment-system-health/configurable-payment-retry-dashboard.md): A dashboard that helps you view at-a-glance real-time status/health of collection actions specific to payment retry logic - [Configurable Payment Retry tabs](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/payment-system-health/configurable-payment-retry-dashboard/configurable-payment-retry-tabs.md): Descriptions of the Configurable Payment Retry tabs - [Quick Stat Card metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/payment-system-health/configurable-payment-retry-dashboard/payments-quick-stat-card-metrics.md): Descriptions of the metrics displayed on the Quick Stat Card. - [Trend Chart metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/payment-system-health/configurable-payment-retry-dashboard/payments-trend-chart-metrics.md): Descriptions of the Trend Chart metrics - [Electronic Payments dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/payment-system-health/electronic-payments-dashboard.md): A dashboard that collects and displays usage, failure, and performance data about electronic payments - [Electronic payment metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/payment-system-health/electronic-payments-dashboard/electronic-payment-metrics.md): Definitions of the Electronic Payment metrics - [Gateway Reconciliation dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/payment-system-health/gateway-reconciliation-dashboard.md): A dashboard that collects and displays real-time usage and failure data - [Gateway Reconciliation metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/payment-system-health/gateway-reconciliation-dashboard/gateway-reconciliation-metrics.md): Descriptions of the Gateway Reconciliation metrics - [HPM Threat Detection dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/payment-system-health/hpm-threat-detection-dashboard.md): Dashboard that collects and displays HPM traffic and threat data - [View data in the HPM Threat Detection dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/payment-system-health/hpm-threat-detection-dashboard/view-data-in-the-hpm-threat-detection-dashboard.md): Learn how to view data in the HPM Thread Detection dashboard. - [HPM Threat Detection metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/payment-system-health/hpm-threat-detection-dashboard/hpm-threat-detection-metrics.md): Descriptions of the HPM Threat Detection metrics - [Journal Run dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/payment-system-health/journal-run-dashboard.md): A dashboard that collects and displays real-time usage, failure, and performance data - [Journal Run metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/payment-system-health/journal-run-dashboard/journal-run-metrics.md): Descriptions of the Journal Run metrics - [Trial Balance Run dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/payment-system-health/trial-balance-run-dashboard.md): A dashboard that collects and displays real-time usage, failure, and performance data - [Trial Balance Run metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/payment-system-health/trial-balance-run-dashboard/trial-balance-run-metrics.md): Descriptions of the Trial Balance Run metrics - [Platform](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/platform-system-health.md): Learn about the Platform dashboard. - [Aggregate Query API (AQuA) dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/platform-system-health/aggregate-query-api-aqua-dashboard.md): The Aggregate Query API (AQuA) dashboard in Zuora's System Health provides near real-time data on usage, failures, performance, processing jobs, and top executed queries. It allows users to view and troubleshoot AQuA query jobs within the last seven days. - [AQuA metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/platform-system-health/aggregate-query-api-aqua-dashboard/aqua-metrics.md): AQuA metrics provide detailed insights into query job statuses, execution times, and performance, including usage, failures, and top executed queries. - [APIs dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/platform-system-health/apis-dashboard.md): The APIs dashboard in Zuora's System Health provides real-time insights into API usage, failures, performance, and concurrency limits, helping you troubleshoot and optimize API operations. - [API metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/platform-system-health/apis-dashboard/api-metrics.md): This document provides definitions and details of various API metrics, including usage, failures, performance, and concurrency limits. - [Data Query dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/platform-system-health/data-query-dashboard.md): The Data Query dashboard in Zuora's System Health provides real-time insights into the usage, failures, and performance of the Data Query service, allowing users to view and troubleshoot queries submitted in the last 30 days. - [Data Query metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/platform-system-health/data-query-dashboard/data-query-metrics.md): This document provides descriptions and details of Data Query metrics, including usage, failures, and performance within specified time ranges. - [Data Source Export dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/platform-system-health/data-source-export-dashboard.md): A dashboard that collects and displays data about usage, failures, performance, processing jobs, and top executed queries of the Data Source Exports (DSE) service in near real time - [Data Source Export metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/platform-system-health/data-source-export-dashboard/data-source-export-metrics.md): Descriptions of the Data Source Export metrics - [Notifications dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/platform-system-health/notifications-dashboard.md): A dashboard that collects and displays data about notification usage, performance, and failure in near real time - [Notification metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/platform-system-health/notifications-dashboard/notification-metrics.md): Descriptions of the notification metrics - [Workflow dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/platform-system-health/workflow-dashboard.md): A dashboard that collects and displays data about usage, failures, and performance of the Workflow service in near real time - [Workflow metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/platform-system-health/workflow-dashboard/workflow-metrics.md): Descriptions of the Workflow metrics - [Zuora Connector for Salesforce CRM dashboard](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/platform-system-health/zuora-connector-for-salesforce-crm-dashboard.md): A dashboard that collects and displays real-time usage, failure, and performance data - [Zuora Connector for Salesforce CRM metrics](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/platform-system-health/zuora-connector-for-salesforce-crm-dashboard/zuora-connector-for-salesforce-crm-metrics.md): Descriptions of the Zuora Connector for Salesforce CRM metrics - [System Health FAQs](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/system-health-faqs.md): Frequently asked questions for each dashboard - [Configurable Payment Retry dashboard FAQs](https://zuora.ferndocs.com/docs/platform/system-management/zuora-system-health/system-health-faqs/configurable-payment-retry-dashboard-faqs.md): The many frequently asked questions about the Configurable Payment Retry dashboard