> This page is for Docs.

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://zuora.ferndocs.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://zuora.ferndocs.com/_mcp/server.

# Set a tenant to Read-Only mode

> Learn how to keep a Zuora AI tenant in Read-Only mode and exclude it from the scheduled switch to Supervised mode.

Learn how to keep a Zuora AI tenant in Read-Only mode and exclude it from the scheduled switch to Supervised mode.

* You have organization administrator permissions in Zuora OneID.
* You know which tenant you want to keep in Read-Only mode.

Tenants that you set to Read-Only are excluded from the scheduled switch to Supervised mode. These tenants remain in Read-Only mode until an administrator changes the setting.

Sign in to Zuora OneID as an organization administrator.

Open the Zuora AI settings.

Locate the tenant that you want to keep in Read-Only mode.

Change the mode from **Read-Only opted into Supervised mode** to **Read-Only**.

Click **Save** to apply your changes.

The tenant remains in Read-Only mode and is excluded from the scheduled switch to Supervised mode.