Subscribe and Amend: maintenance | Zuora

Find additional details about maintenance mode for Subscribe and Amend object model and APIs.

The Subscribe and Amend object model and Subscribe and Amend APIs Subscribe and Amend APIs remain in maintenance mode while we encourage all customers to transition to the Orders object model and APIs across the Zuora ecosystem, we understand this takes time and has meaningful impact on your business. Therefore, the Subscribe and Amend objects remain in maintenance mode indefinitely, as no end-of-support has been set.

The Orders feature has been generally available since August 2020 in Zuora Billing Release 284. Orders are contractual agreements between merchants and customers. Customers can create multiple subscriptions and subscription amendments at once in a single order. Customers can also create order line items to support non-subscription-based business models. With Orders, you can access both existing functions for subscription and billing management and the new features.

new features

Zuora has established the following maintenance mode timeline for the Subscribe and Amend features:

Table 1. Maintenance mode

Timeline	Description
Indefinitely (no EOS or EOL date has been set)	Zuora will no longer actively develop or enhance the Subscribe and Amend related features. Only critical, revenue-impacting defects with no workarounds or alternatives may be fixed at Zuora’s discretion. There has been no material change to this policy, which has been in effect since 2020.

To support your transition to using Orders, Orders Harmonization Orders Harmonization has been enabled in your tenant and a migration guides is available. You can read the Orders migration guide for this transition. For more information about the impacted features as well as resources to support your transition to Orders, please reach out to your Zuora account team.