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External login validation checklist

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Use this reference to verify common configuration conditions before publishing external login.

CheckExpected result
Cookie domainUses a dot-prefixed parent domain, such as .example.com.
Cookie nameMatches the name configured in the tenant settings.
Cookie securityUses Secure, HttpOnly, and SameSite=None.
JWKS URLIs reachable by Zuora over HTTPS.
JWT subjectContains the required sub claim.
JWT signatureUses RS256 and matches a public key in the JWKS response.
JWT expiryContains a valid exp value and uses a synchronized server clock.
Role pathPoints to the claim that contains the user roles.
Role mappingsInclude each role that the identity provider issues.
DestinationWorks for full Experience pages and embedded Experience components.