Skip to navigation
ExtensibilityEvents and NotificationsCommunication profilesConfigure communication profiles

Create a communication profile

View as Markdown

Learn how to create a communication profile.

1

Navigate to Events notifications entry in the left navigation menu.

2

Click Manage Communication Profiles and then click + Add New Profile.

3

In the Create Communication Profile dialog, specify the following information:

  • Name: Enter the profile name.
  • Profile Number: If you want to use your own profile number, replace the default value (CP-xxxxxxxx) in this field. Profile number is a value used to identify communication profiles and must be unique.
  • Locale: Select the locale value that determines the date format in other features. For more information, see Locale setting in communication profiles. Zuora uses your tenant locale setting for DEFAULT LOCALE.
  • Muted: Switch this toggle to activate or deactivate the communication profile. It is toggled on by default. Notifications associated with an inactive communication profile will not be sent.
  • Description: Enter the description of the profile.
4

Click Save.