Control properties

Reference details for Control fields and statuses.

Each Control includes the following information:

Field	Description
Name	A descriptive name for the Control.
Control Number	An automatically generated identifier, such as `CTRL-001`.
Description	A summary of what the Control does.
Details	The instruction that governs AI behavior.
Status	The current lifecycle status of the Control.
Effective Date	The date when the Control starts being enforced.
Effective End Date	The date when the Control expires, if applicable.

Control statuses

Controls have the following statuses:

Status	Description
Draft	The Control is created but not enforced.
Active	The Control is enforced in AI conversations for the tenant.
Inactive	The Control is turned off and is not enforced.

Only active Controls affect Zuora AI behavior.