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Zuora AISupervised mode for Zuora AI

Change the AI mode for a tenant

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Learn how to change the AI mode for a tenant in Zuora OneID to control whether Zuora AI operates in read-only or supervised behavior.

An organization administrator controls the AI mode for each tenant in Zuora OneID. You can change the AI mode for a tenant at any time.

1

Sign in to Zuora OneID as an organization administrator.

2

Open the Zuora AI settings.

3

Locate the tenant that you want to update.

4

Select the mode for the tenant.

  • To keep Zuora AI in read-only behavior, select Read-Only.
  • To enable user-approved write actions, select Supervised.
5

Click Save to apply your changes.

If your organization needs more time to evaluate Supervised mode, an organization administrator can keep any tenant in Read-Only mode before or after the scheduled rollout date. For more detailed information, see Set a tenant to Read-Only mode.