Package Management errors
This page is for Docs.
This reference provides error codes and remedies for package management issues, including file type support, package duplication, and version conflicts.
Error code range: 70002631–70002651
| Code | Error Code | Error Message | Possible Remedy |
|---|---|---|---|
| 70002631 | PKG_FILE_TYPE_NOT_SUPPORTED | Only .tar.gz package files are supported. | Repackage the file in .tar.gz format. |
| 70002632 | PKG_NOT_FOUND | The requested package was not found. | Verify the package ID. |
| 70002633 | PKG_DUPLICATION | This package already exists (ID: [Package ID], revision: [Revision Number]). | Use the existing package or upload a new version. |
| 70002634 | PKG_INVALID_STATUS_INSTALLING | The package is currently being installed. Please check back shortly. | Wait for the installation to complete, then check the status. |
| 70002635 | PKG_INVALID_STATUS_INSTALLED | This package has already been installed. | No action needed. |
| 70002636 | PKG_INVALID_FILE_NAME | The package file name “[File Name]” is invalid. Expected format: “name-version.tar.gz”. | Rename the file to match the expected format. |
| 70002637 | PKG_INVALID_FILE_VERSION | The package version “[Version Number]” is invalid. | Use a valid version number. |
| 70002638 | PKG_CONFLICT_ACTIVE_METER | There are running meters (ID: [Meter ID]). Installing the package may affect them. Please stop the meters first, or force the installation. | Stop running meters before installing, or use the force install option if you accept the risk. |
| 70002639 | PKG_LATEST_VERSION_NOT_FOUND | The package file version ([File Version]) does not match the metadata version. Please verify that both versions match. | Rebuild the package with matching file and metadata versions. |
| 70002640 | PKG_INSTALL_FAILED | Package installation failed. Please contact support. | Contact support with the package details and error information. |
| 70002641 | PKG_VERSION_OUT_OF_DATE | The package version “[Version Number]” is outdated. It must be newer than the current version “[Current Version]”. | Upload a package with a version number newer than the currently installed one. |
| 70002642 | JOB_NOT_FOUND | The requested job was not found. | Verify the job ID. |
| 70002643 | FS_PATH_ILLEGAL_CHAR_SEQUENCE | The path “[Path]” contains invalid characters “[Invalid Characters]” in operator “[Operator Name]”. | Remove the invalid characters from the path. |
| 70002644 | TARGET_FOLDER_ILLEGAL_CHAR_SEQUENCE | The target folder “[Folder Path]” contains invalid characters “[Invalid Characters]”. | Remove the invalid characters from the folder path. |
| 70002645 | MISSING_REPLAY_TIME_SCOPE | Both a start date and end date are required for replay. | Provide both start and end dates. |
| 70002646 | EVENT_STORE_SOURCE_OPTION_PROCESSOR_ID_MISSING | A processor ID is required for the event store source option. | Include the processor ID. |
| 70002647 | A_JOB_IS_DELETING_DATA_FROM_THIS_EVENT_STORE | Data is currently being deleted from an event store in this meter. Please try again later. | Wait for the deletion job to complete. |
| 70002648 | ANOTHER_METER_IS_WRITING_DATA_TO_THIS_EVENT_STORE | Another meter is currently writing to an event store used by this meter. Please try again later. | Wait for the other meter to finish writing. |
| 70002649 | THE_SAME_EVENT_STORE_IS_NOT_ALLOWED_FOR_MULTIPLE_TARGETS_IN_ONE_METER | The same event store cannot be used by multiple targets within one meter. Please assign a different event store to one of the targets. | Assign unique event stores to each target. |
| 70002650 | THE_SAME_EVENT_STORE_IS_NOT_ALLOWED_FOR_SOURCE_AND_TARGET_IN_ONE_METER | A source and target within this meter cannot share the same event store. Please assign a different event store. | Use different event stores for the source and target. |
| 70002651 | EVENT_STORE_NOT_FOUND | The event store was not found. | Verify the event store exists. Create one if needed. |