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System managementZuora System HealthPaymentGateway Reconciliation dashboard

Gateway Reconciliation metrics

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Descriptions of the Gateway Reconciliation metrics

The following table provides descriptions of the Gateway Reconciliation metrics.

Metric

Description

Gateway Reconciliation Overview (Status Breakdown)

The number of reports sent within a specified time range and details of each request, including completed and error runs.

When hovering over each time interval bar, you can view the breakdown data of that time range.

  • Completed Sync: The number of successful runs.
  • Error Sync: The number of failed runs.

Gateway Reconciliation Failures

The number of failed reports within a specified time range.

When hovering over each time interval bar, you can view the breakdown data of that time range.

  • On the Overview tab, you can view the below details:

    • Job Number
    • Period Start
    • Period End
    • Gateway Name
    • Status
    • Last Attempt
    • Completed On

  • On the Failures tab, you can view the below details:

    • Job Number
    • Attempt
    • Start Date
    • End Date
    • Source
    • Gateway
    • Result
    • Reason