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User managementMulti-entityMulti-entity user managementUser deactivation in Multi-entity environments

Deactivate a user who owns entity connections

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Learn how to deactivate a user who owns entity connections in a Multi-entity tenant in the Zuora UI.

A qualified user who can serve as the new owner of affected entity connections must exist in the tenant. For more information about the requirements for a new owner, see Deactivation of entity connection owners in Multi-entity tenants.

1

In the upper-right corner of the Zuora UI, click your username and navigate to Settings > Administration.

2

Click Manage Users.

3

Locate the user you want to deactivate and click the user name. The user detail page opens.

4

Click Deactivate User. A confirmation dialog pops up and prompts you to assign a new owner for the entity connections owned by the current user.

5

In the confirmation dialog, click Yes.

6

In the Configure The Owner Of Referenced Entity Connections dialog, select a new owner from the New entity connection owner list.

7

Click Save And Deactivate The User.