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Zuora AISupervised mode for Zuora AI

Set a tenant to Read-Only mode

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Learn how to keep a Zuora AI tenant in Read-Only mode and exclude it from the scheduled switch to Supervised mode.

  • You have organization administrator permissions in Zuora OneID.
  • You know which tenant you want to keep in Read-Only mode.

Tenants that you set to Read-Only are excluded from the scheduled switch to Supervised mode. These tenants remain in Read-Only mode until an administrator changes the setting.

1

Sign in to Zuora OneID as an organization administrator.

2

Open the Zuora AI settings.

3

Locate the tenant that you want to keep in Read-Only mode.

4

Change the mode from Read-Only opted into Supervised mode to Read-Only.

5

Click Save to apply your changes.

The tenant remains in Read-Only mode and is excluded from the scheduled switch to Supervised mode.