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User managementMulti-entityMulti-entity user managementUser access within Multi-entity hierarchyGrant user access to other entities

Send a user access request

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Learn how to send a user access request from the entity.

You must send the user access request from the entity in which the user is created.

1

Log in as the administrator of the entity. This entity administrator must have the permission to access the entity that the user wants to access.

2

Navigate to the entity from the entity switcher.

3

Click your username at the top right and navigate to Administrator > Manage Users.

4

On the All Users page, click the user first name or last name.

5

On the user page, click Request/Show Access to other Entities.

6

On the Request/Show Access to other Entities dialog, select the check box next to the entity that the user wants to access. The administrator can only request a user access to the entities they have permission to access. Those entities that the administrator does not have permission to access are grayed out.

7

Click save.

To send user access requests from the REST API, see Send user access requests.