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Zuora AI

Chat History

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Use Chat History to find and resume a previous conversation with Zuora AI.

Chat History lists your conversations with Zuora AI in order of most recent message, so you can reopen a conversation and continue with its previous context. Your conversation list is personal to you.

Chat History is not Watch Tower. Watch Tower gives Organization Admins an organization-wide view of conversations.

1

Select the Zuora AI icon.

The Zuora AI side panel opens.

2

Open your conversation history in one of the following ways:

  • To browse your recent conversations in the side panel, select the History tab.
  • To review a conversation with more space, or to locate an older conversation, select Full Screen Mode and use the sidebar.

Your conversations appear, with the most recently updated conversation first.

3

Select a conversation.

The conversation reopens so that you can review the previous exchange and continue working with its context.